Toni Chapman - Testimonials

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Toni Chapman was our agent.

Toni could not have been any greater help than she was in the process of selling our home. Due to health reasons it was very difficult for me and David to be of much assistance. We relocated to NC so we would not be in the way for the showings as it would have difficult, if not impossible, to keep the house cleaned for showing. Consequently, we left a lot of unresolved issues, ie, handyman tasks, carpet cleaning, house cleaning and window cleaning for Toni to manage. This made her job more difficult as she had to be available to let these people into the home after calling and arranging the scheduling. I do not believe this is the job of the realtor yet Toni went way "out of her way" to arrange all these things for us. She choreographed the whole process and we could not be more thankful for her compassion and assistance. I would recommend Toni and ERA Grizzard highly. Thank you for making this process so much easier for David and me.

David Ramp

Toni was extremely professional and positive regarding the sale of our home.

Her advice was informative and easy to follow for us to obtain the best sales results. Toni had a good strategy and was very familiar with the housing market in The Villages. Also, she is very personable and easy to work with, as well as being readily available to answer questions and deal with concerns. After this transaction, we consider her a friend.

Michael and Ann Kellogg

Triple A+.

Toni kept things moving and was always available when we had questions or needed assistance with the purchase. I had to laugh when she could not be there for us to view the house after arriving in Florida so she enlisted the help of her husband who was just as good. This is the third home we have either bought or sold and all of our experience's has been excellent. She should be the benchmark of how all real estate agents should follow. I recommended her to our neighbor across the street and she obtained the listing for that one also.

Jim and Myrtle Andrus

I don't live in Florida, but had to sell my father's home.

With the pandemic, I wasn't comfortable travelling to Florida to manage the situation. Toni worked with me by telephone and email. I couldn't be happier with the level of service I received and the quality of the advice I received.

Robert Johnsen

Toni was prompt with us from the moment she introduced herself to us.

Very thorough and stayed in touch with us on every aspect of the purchase. We live in New York so she handled everything and attended our closing and made us feel confident with the purchase.

Dean and Suzie Miller

Toni was extremely easy to work with besides being a lot of fun.

She accommodated everything that we needed, and efficiently got the job done. Very happy that we happened to choose Toni.

Dennis and Denise Poston
Reviews on Zillow
Average Rating
(View all 9 reviews)
"Toni is very knowledgeable of the area. She went out of her way to provide as much information as she could. I will use Toni's expertise for my next housing search."
5 /5.0
by user880891
"Mrs. Chapman sat and listened to our needs and, more importantly - our wants. She then began house hunting for us. She did NOT try to show us anything that we would not have wanted and she did not try to show us anything more than we could afford. In short - she did not waste our time. What she succeeded in doing was finding us the most beautiful and livable home that either of us had ever seen and then negotiated a bargin price for us. Unlike some realtors, Toni did not try to just sell her agency listings - she showed us the kind of homes that we wanted. We have since referred several relatives and friends to her.."
5 /5.0
by joe gallimore
"Toni found a home for me and later one for my sister. She helped us to decide what it was we really wanted. Each of us had different needs and she listened carefully to what we told her. She was extremely responsive and found multiple listings for us to consider. She explained the closing procedure to us and answered all of our questions. The result was we were comfortable throughout the process."
5 /5.0
by LindaWoodbury
"We were not certain in which area of Lake County FL we wanted to live, and as we were unfamiliar with the county. Toni's knowledge of it based on her years living here was of tremendous help to us. She walked us through the entire process and responded patiently to our myriad questions. What was most impressive was her skill in handling a particularly unreasonable and abusive seller with grace. While we ultimately did not buy from that seller, she was a patient negotiator during that experience. We love our new house and have no plans to move, but if we were to do so, Toni would be our go-to gal."
5 /5.0
by user3848602
"Working with Toni was very smooth. She was always two steps ahead of us and had all the answere to our questions. I would use Toni again if we were ever going to do a real estate transaction."
5 /5.0
by janne wendel
"Toni was friendly and welcoming from the first time we came into her office. She listened to our "want" list and selected homes for us to see based on that. She did not steer us to homes she knew we wouldn't be interested in. She guided us through the process, which at times, wasn't easy for her! We had a lot of questions that would come up as we were thinking about the buy and we would pop out an e-mail or phone call to her. She was always quickly responsive, no matter how unimportant the question was. She is a sweet person and you know you are happy with your realtor when you end up meetings with a hug!"
5 /5.0
by shagone
"Buying a home can be a nightmare but, with Toni, everything went smoothly! She was great at communicating and negotiating between myself and the seller. I will definitely use her again in the future!"
5 /5.0
by Dallas Ackley
"Toni was great to work with. My house sold in one day & Toni got the asking price for it. She is professional, punctual & gave me excellent advice. She knows the area really well & does her homework. Her follow-up is impeccable & she is very prompt in answering phone calls, texts and emails. She is also fun to work with. If I had remained in my previous location, both she & I agreed that we would have become good friends. I recommend her with an A+++."
5 /5.0
by cshaynes2015
"We have utilized Toni in 4 real estate transactions over the years. She is knowledgeable, professional, available and puts her clients first. Her integrity is above reproach. I would highly recommend her in buying or selling any property."
5 /5.0
by user9943614
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